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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jenna litz

May 3, 2026

5  out of  5
rating by jenna litz
"I can’t say enough great things about Rob Donahue and his team. Their customer service is truly top-notch. They're responsive, knowledgeable, and always willing to go the extra mile to make sure everything is handled quickly and correctly. Any time I’ve had a question or needed assistance, they’ve made the process easy and stress-free. It’s clear they genuinely care about their clients and take pride in what they do. If you’re looking for an insurance agent you can trust, I highly recommend Rob and his staff!"
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Josh

April 29, 2026

5  out of  5
rating by Josh
"I switched from Progressive to State Farm about 6 years ago. All the staff is great. Allison is always fantastic on the phone and takes care of all my questions and concerns."
We responded:
"Josh, thanks for the review and I agree both Allyson and Niki do an amazing job."
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Coty Torreance

April 29, 2026

5  out of  5
rating by Coty Torreance
"Hands down easiest, most helpful group of ppl. Allison is just wonderful!!"
We responded:
"Coty, appreciate the review and I agree she is wonderful!"
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Dave Weilacher II

April 3, 2026

5  out of  5
rating by Dave Weilacher II
"I have been a customer of State Farm for very long time. Excellent service."
We responded:
"Thank you Dave! We appreciate the wonderful review. Rob Donahue State Farm"
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Miller

March 24, 2026

5  out of  5
rating by Miller
"Everyone is patient and professional ."
We responded:
"Miller thank you for taking the time for the great review. Thanks Rob Donahue State Farm"
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Ryan Gee

March 17, 2026

5  out of  5
rating by Ryan Gee
"Amazing service and someone who truly cares about getting you the right coverage. Always quick to respond and incredibly helpful. Highly recommend!"
We responded:
"Thank you Ryan for the great review! My staff is wonderful and they do an amazing job. If there is anything you need please reach out. Thanks Rob Donahue State Farm Insurance Agency"
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Thomas Pepper

March 16, 2026

5  out of  5
rating by Thomas Pepper
"Good people. James Mccormick"
We responded:
"Thomas, thank you for the great review. We try to be the best we can be.....Thanks Rob Donahue State Farm"
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Deborah Bohyer

March 16, 2026

5  out of  5
rating by Deborah Bohyer
"Always kind and helpful"
We responded:
"Deborah absolutely amazing! Thank You!"
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Troy Barnett

March 16, 2026

5  out of  5
rating by Troy Barnett
"Greatbservoce on all of my issues."
We responded:
"Troy, as I mentioned in other reviews my staff does an amazing job and I am lucky to have such a great team. Thanks Rob Donahue State Farm"
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Janet Seljan

March 16, 2026

5  out of  5
rating by Janet Seljan
"Excellent customer service above and beyond to find the best coverage"
We responded:
"Thank you Janet!"
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Jason Cox

March 16, 2026

5  out of  5
rating by Jason Cox
"His employees and customer services are excellent they go into details explaining what you can get offers you can get they're just fantastic"
We responded:
"Thank you Jason for the great review! We look forward to serving you for years to come and if you need anything please reach out. Thanks Rob"
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Jeff Meek

March 7, 2026

3  out of  5
rating by Jeff Meek
"Rob, I don’t know if you’re an untruthful person or you all are incompetent but you never got back to me on anything and I know that because Anita and I did not get electric vehicles. Both vehicles run on gasoline only. One vehicle is a civic LX and mine is a civic sport. Why don’t you try actually looking into things like you told me you would instead of dismissing your customers?"
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Sue S

February 27, 2026

5  out of  5
rating by Sue S
"Excellent staff and service!!!"
We responded:
"Sue, we appreciate you and all of our customers! Thanks for the great review and if you need anything we are a call away."
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Elizabeth Hartwig

February 23, 2026

5  out of  5
rating by Elizabeth Hartwig
"Rob & his team are outstanding! They are always there to help and have gone above and beyond numerous times when we needed their assistance with twice being emergencies and Rob dropped everything to help. I’d highly recommend Rob & his team!"
We responded:
"Thank you Elizabeth for the great review, service is a priority within the office."
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Rose DeLuia

February 11, 2026

5  out of  5
rating by Rose DeLuia
"They are all great company with great personal customer service too. Very friendly and attends too all your needs. Great prices too."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Ed Burns

February 6, 2026

5  out of  5
rating by Ed Burns
"We weren't satisfied with our previous insurance, so we contacted Nikki at Rob Donahue-State Farm Insurance. Nikki did an excellent job helping us get our policy set up with the right coverages for our vehicles. We highly recommend you check out Rob Donahue-State Farm Insurance if you're in the Youngstown/Warren area. They'll help you get the right coverage for your needs."
We responded:
"Ed, thank you for the great review! Nikki is amazing and I am lucky to have such an amazing staff. Thanks Rob"
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Shannon Mackos

February 6, 2026

5  out of  5
rating by Shannon Mackos
"I recently switched my auto insurance policy over to Rob Donahue’s - State Farm team. I had the privilege of being able to work with Nikki Gee. She was very helpful, patient and never pushy! It made the switch very easy & AFFORDABLE for me as well! Thank you!"
We responded:
"Shannon, appreciate the wonderful review. We pride ourselves on being local and taking care of people in a day and age with call centers that shuffle clients around. Thanks Rob"
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Brittini Guesman

February 4, 2026

5  out of  5
rating by Brittini Guesman
"They’re always so helpful and understanding. Rob and his staff go above and beyond! Truly a great office and company!"
We responded:
"Brittini, thanks for the great review and we are always here to help. Thanks Rob"
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Rodney K.

January 17, 2026

5  out of  5
rating by Rodney K.
"Good insurance and staff"
We responded:
"Rodney, thank you for the 5 star review. Allyson is the best and if you need anything please reach out to the office. Thanks Rob Donahue State Farm"
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REDDEVIL3601357 OMG

January 10, 2026

5  out of  5
rating by REDDEVIL3601357 OMG
"Very nice people .I need something done call them up and it gets done no issues at all. The girls are very friendly and very nice .I'm glad switch to them 😀"
We responded:
"We appreciate the wonderful review! Thanks Rob Donahue State Farm"
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John Breault

January 9, 2026

5  out of  5
rating by John Breault
"Awesome staff. Very friendly and helpful.."
We responded:
"John, thanks for the great review. I am fortunate to have a great staff that is always willing to help. Thanks Rob"
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Tim Kirkbride

January 9, 2026

5  out of  5
rating by Tim Kirkbride
"Very nice and perfect for your insurance nice people and very helpful"
We responded:
"Tim, thanks for the great review!"
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Pam Dillon

January 9, 2026

5  out of  5
rating by Pam Dillon
"Every time I have something I need help with they answer my questions and take care of it."
We responded:
"Pam, thank you for the review and we appreciate you! Thanks Rob Donahue State Farm"
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Doug Hivner

January 6, 2026

5  out of  5
rating by Doug Hivner
"Robs staff are super friendly and knowledgeable every time ive called and with two teens I called alot. Additionally, Rob does not hesitate to personally call when I have concerns. By far the best insurance rep I have ever had."
We responded:
"Doug, thanks for the great review! I am surrounded by a great staff and they strive to provide the best service possible. Thanks Rob"
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Michelle Smith

December 11, 2025

5  out of  5
rating by Michelle Smith
"I have my home owners insurance and vehicle insurance (5 vehicles) with Rob Donahue. When I have a question or need to change insurance needs (storage and reinstate), they immediately follow up. The girls in the office are so helpful and easy to speak with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"