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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rodney K.

January 17, 2026

5  out of  5
rating by Rodney K.
"Good insurance and staff"
We responded:
"Rodney, thank you for the 5 star review. Allyson is the best and if you need anything please reach out to the office. Thanks Rob Donahue State Farm"
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REDDEVIL3601357 OMG

January 10, 2026

5  out of  5
rating by REDDEVIL3601357 OMG
"Very nice people .I need something done call them up and it gets done no issues at all. The girls are very friendly and very nice .I'm glad switch to them 😀"
We responded:
"We appreciate the wonderful review! Thanks Rob Donahue State Farm"
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John Breault

January 9, 2026

5  out of  5
rating by John Breault
"Awesome staff. Very friendly and helpful.."
We responded:
"John, thanks for the great review. I am fortunate to have a great staff that is always willing to help. Thanks Rob"
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Rose DeLuia

January 9, 2026

5  out of  5
rating by Rose DeLuia
"They are all great company with great personal customer service too. Very friendly and attends too all your needs. Great prices too."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tim Kirkbride

January 9, 2026

5  out of  5
rating by Tim Kirkbride
"Very nice and perfect for your insurance nice people and very helpful"
We responded:
"Tim, thanks for the great review!"
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Pam Dillon

January 9, 2026

5  out of  5
rating by Pam Dillon
"Every time I have something I need help with they answer my questions and take care of it."
We responded:
"Pam, thank you for the review and we appreciate you! Thanks Rob Donahue State Farm"
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Doug Hivner

January 6, 2026

5  out of  5
rating by Doug Hivner
"Robs staff are super friendly and knowledgeable every time ive called and with two teens I called alot. Additionally, Rob does not hesitate to personally call when I have concerns. By far the best insurance rep I have ever had."
We responded:
"Doug, thanks for the great review! I am surrounded by a great staff and they strive to provide the best service possible. Thanks Rob"
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Michelle Smith

December 11, 2025

5  out of  5
rating by Michelle Smith
"I have my home owners insurance and vehicle insurance (5 vehicles) with Rob Donahue. When I have a question or need to change insurance needs (storage and reinstate), they immediately follow up. The girls in the office are so helpful and easy to speak with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andrew Sandora

December 11, 2025

5  out of  5
rating by Andrew Sandora
"I have homeowners several vehicle policies really good service get your quotes right in any questions you call they have your answer I'd recommend them"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nicole Rhine

December 9, 2025

5  out of  5
rating by Nicole Rhine
"Never any issues, always very kind office staff and helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lynn Landry

November 16, 2025

4  out of  5
rating by Lynn Landry
"Would like to know when prices go up"
We responded:
"Lynn, we appreciate the review! I attempted to find your account within our business but I was unable to find your account. If there is anything we could do to review your account, please let me know at 330-399-5861. Thanks Rob Donahue State Farm"
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antwonya

October 29, 2025

5  out of  5
rating by antwonya
"my very first claim they made the process so easy and less of a headache and my insurance rate did not go up that much. I love my experience with them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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P Turp31

October 29, 2025

5  out of  5
rating by P Turp31
"Rob and his team are outstanding, professional, reliable, and ultra-responsive. We relocated to Ohio from Pennsylvania and entrusted our transition to Rob, and we're very happy with the results."
We responded:
"Appreciate the great review and we value you as a customer!"
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Jeff Dearden

October 29, 2025

5  out of  5
rating by Jeff Dearden
"Thank you!!"
We responded:
"Jeff, we appreciate your review and more importantly we appreciate your business. Thanks Rob"
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Lisa Hall

September 23, 2025

1  out of  5
rating by Lisa Hall
"Car insurance jumped up over $700 more than I was already paying for a 6 month renewal with no changes and no explanation. I called office 5 times and was told agent would call me back every time with no call back. I tried to call State Farm’s customer service who advised me that only the agent could get this information. Needless to say after 19 years with State Farm and only a little over a year with this agent I had to leave due to poor service."
We responded:
"We’re thankful for your feedback! It was our pleasure to assist you with your insurance needs. "
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Jase Alexis

September 18, 2025

5  out of  5
rating by Jase Alexis
"GREAT !!!!!!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks Rob"
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Kenny Dimmitt

September 4, 2025

5  out of  5
rating by Kenny Dimmitt
"Rob, has been great help as my agent and I've been grateful for all he's done. Thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks Kenny........Rob Donahue State Farm"
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Tracy Shimko

August 21, 2025

5  out of  5
rating by Tracy Shimko
"Friendly and polite, I was treated with the utmost respect."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Caleb Dean

July 21, 2025

5  out of  5
rating by Caleb Dean
"An amazing experience for shopping for car insurance. I was paying $340 for the car and $146 for the house and am now paying $170 for the cars and $98 for the house. I would give 10 stars if there were an option for it."
We responded:
"Caleb we love your review and we appreciate your business! If you know anyone else out looking to make a change with insurance the greatest compliment is a referral. Thanks Rob Donahue State Farm"
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Tammy Luich

July 17, 2025

5  out of  5
rating by Tammy Luich
"Great staff that work quickly and answers all your questions! Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Rob Donahue State Farm"
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John Stoker

July 15, 2025

4  out of  5
rating by John Stoker
"Members of the staff at Rob's office have been helpful to me a couple of times. They're personable on the phone."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears! Thanks Rob "
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Doug Dalrymple

June 12, 2025

5  out of  5
rating by Doug Dalrymple
"Love Rob and the staff! Everyone is friendly and super helpful and go above and beyond!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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daniel kelly

June 11, 2025

5  out of  5
rating by daniel kelly
"Everything got done. Employees were funny too. It was a good experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Darryl Parker

June 11, 2025

5  out of  5
rating by Darryl Parker
"Even though I had to make several changes to my Auto and home polices my agents have been great at helping me get the best rates to fulfill my needs and they were also very personal and easy to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Doug Carlson

June 11, 2025

5  out of  5
rating by Doug Carlson
"Great service, easy to get ahold of. Highly recommended."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"