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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edward Hartwig

July 24, 2024

5  out of  5
rating by Edward Hartwig
"Timing is everything after an accident. Mr. Donahue, again, helped my family get a rental vehicle and arrange repairs immediately despite the at fault carrier delaying acceptance of responsibility. His help coordinating everything made all the difference and alleviated the usual headaches."
We responded:
"Mr. Hartwig I appreciate the kind words and having an actual agent, not a call center, assisting in your claim has its advantages. Thanks Rob Donahue State Farm"
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Rob Hoy

May 3, 2024

5  out of  5
rating by Rob Hoy
"Rob’s office is super professional and easy to work with!"
We responded:
"Thanks for the kind words Rob! We appreciate you and your kind words. Thanks Rob"
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Louis Cardona

May 3, 2024

5  out of  5
rating by Louis Cardona
"Very friendly and responded quick. Took the time to explain all my options. Also explained all details and what would work best for me."
We responded:
"Lou, thanks for a great review and we appreciate at you."
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Paul C

April 11, 2024

5  out of  5
rating by Paul C
"The NICEST and most helpful people!"
We responded:
"Thank you Paul for the kind review. We take great pride being an active member in the community and putting our clients first."
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stacie donaldson

January 12, 2024

5  out of  5
rating by stacie donaldson
"Staff friendly, nice office, helpful."
We responded:
"Thank you Stacie for the review!"
Profile photo of Caleb Dean

Caleb Dean

October 24, 2023

5  out of  5
rating by Caleb Dean
"An amazing experience for shopping for car insurance. I was paying $340 for the car and $146 for the house and am now paying $121 for the car and $98 for the house. Julia was Amazing, very friendly, and made everything super easy for me. I would give 10 stars if there were an option for it."
We responded:
"Caleb we love your review and we appreciate your business! If you know anyone else out looking to make a change with insurance the greatest compliment is a referral. Thanks Rob Donahue State Farm"
Profile photo of Jenny Lynn

Jenny Lynn

July 27, 2023

1  out of  5
rating by Jenny Lynn
"I try to use local businesses for my business support. Contacted them to provide commercial, industrial and residential quote. Spent significant time on the phone, emailing, 3 onsite appointments and waited for a quote. And waited. And waited 3 weeks. Called and asked if they were still interested. Said they'd call me right back. A week later, I called again and simply asked, "Are you interested, or not? That is simply all I need to know. But if you aren't, then I would have appreciated the honesty and directness upfront so you didn't waste my time." Rob apologized and said he'd contact the underwriter. He called back and said they weren't interested. Rob, you and your underwriter completely wasted my time. Rob made the comment that he was the insurer who insured the previous owner and that person filed a lot of claims. That's a shame you didn't do better background research on previous claims and policies, but that also means they lost my business. I have been in this business for 51 years and NEVER filed one claim with Mayflower. (They apparently are not capable of insuring this turn of the century building and business either now that we have grown.) It's a shame Warren can't encourage (force?!) insurance companies to make coverage available. I get it...too much risk, but isn't that the point?"
We responded:
"Jenny, we appreciate your review and I understand your frustration with securing insurance for your premises. It was a decision that was not determined by our office. It had nothing to do with your claims history in fact it was the condition of the building that led to you not being insured. We would have enjoyed having you as a client. In closing, we appreciated your attempt to stay local and hopefully in the future we may be able to insure you."
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Shane P

September 23, 2022

5  out of  5
rating by Shane P
"Rob and his team are the best! I was paying $170 for full coverage on one car and liability on the other. I'm now paying $125 full coverage for both cars. Thanks guys!!!"
We responded:
"Shane, thank you for the review and appreciate your business. Thanks Rob"
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Ricky Reynolds

February 7, 2022

5  out of  5
rating by Ricky Reynolds
"That office of people treats u like family, great place to do all your insurance needs with can't find anyone who has a answer 4u right now"
We responded:
"Ricky, thanks for the kind words and it was good seeing you today. Thanks Rob"
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Sydney Newell

December 10, 2021

5  out of  5
rating by Sydney Newell
"John was extremely helpful in finding me a great auto quote. The whole office staff is awesome and very polite!!"
We responded:
"Sydney, thank you for the great review! John is an exceptional employee with a strong focus on customer service. Thanks Rob"
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Patricia Christy

August 19, 2021

5  out of  5
rating by Patricia Christy
"Very nice and helpful."
We responded:
"Patricia, thank you for the google review and have a great holiday!"
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mellowdreamer moon

May 13, 2021

4  out of  5
rating by mellowdreamer moon
"Very time consuming to get to the point"
We responded:
"Time consuming yes because we want to make sure all of clients understand the coverage they have in place."
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John Fite

April 19, 2021

5  out of  5
rating by John Fite
"Rob was awesome. He took his time and answered all my questions. Glad he is my agent"
We responded:
"John, I appreciate the awesome review and talk to you soon! Rob"
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Crystal Lee

March 25, 2021

5  out of  5
rating by Crystal Lee
"Great people to do business with"
We responded:
"Crystal, I appreciate your review and look forward to talking with you in the near future!"
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Amber Beechy

November 20, 2020

5  out of  5
rating by Amber Beechy
"Rob and his team helped my husband and I get insurance for our truck and for renting our house. Thank you so much for being just a phone call away!"
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Samantha Sirna

October 12, 2020

5  out of  5
rating by Samantha Sirna
"We love this office! Rob and his team are so easy to work with. Truly a good neighbor"